Critical Notices

Below you will find advisories and formal notices that may be relevant to you. Please check this page regularly to ensure you stay up to date with the latest information. We also encourage all customers to manage their contact information on file with Symmetry by logging into the customer portal, which will help ensure you receive all relevant email communications and important notices.

Critical Notices

This list of notices and flow orders may be incomplete and it is the customers’ responsibility to check with its LDC, upstream pipeline and state and local government officials for further information. If you have questions regarding the potential impacts of an applicable Flow Order, we encourage you to contact your Transporter directly.

Other general notices and weather advisories can be found below this table, click the blue title bar above to minimize this table or scroll down for more.

Table Data Last Updated: 2/3/2023 6:25pm CT

Notice IssuerNotice TypeNotice DescriptionStart DateExpireNotice LinkActive?
Tennessee Gas PipelineOperational AlertCritical Maintenance - TGP Meter #421085 11/17/2022TBD (expected 1/23/2023)LinkYes
Memphis Light, Gas & Water Division (MLGW)Flow OrderMemphis Operational Flow Order (OFO)12/22/2022TBDLinkYes
Energy TransferFlow OrderOperational Flow Order (OFO)12/22/2022TBDLinkYes
Enterprise Texas Pipeline LLCFlow OrderOperational Flow Order (OFO)12/22/2022TBDLinkYes
TIGTFlow OrderGrand Island North Directional Notice;
Grand Island North Directional Notice Update #1 (issued 12/23/2022)
12/22/2022TBDLink;
Update #1
Yes
Texas Eastern Transmission (TE)Flow OrderSystem Wide Operational Flow Order12/30/2022TBDOFO NoticeYes
BBT Mid Louisiana Gas Transmission, LLC Flow OrderOperational Flow Order12/30/2022TBDOFO NoticeYes
Texas Eastern Transmission (TE)Flow OrderOperational Flow Order1/12/2023TBDOFO NoticeYes
Colorado Interstate Gas Company (CIG)Operational AlertCold Weather Alert (Notice ID: 120978)1/17/2023TBDLinkYes
East Tennessee Natural Gas (ETNG)Flow OrderBalancing Alert Operational Flow Order (OFO)1/19/20231/28/2023OFO Notice
Lift Notice
No
East Tennessee Natural Gas (ETNG)Flow OrderMaximum Allowable Delivery (MAD) Service1/20/20231/28/2023MAD Notice
Lift Notice
No
Texas Eastern Transmission (TE)Flow OrderOperational Flow Order;
Partial Lift Notice for M2-30 and M30 effective 1/28/2023 (issued 1/26/2023). OFO for M2-24 Remains in effect until 1/31/2023
1/20/2023M2-30 and M3 - 1/28/2023;
M2-24 - 1/31/2023
OFO Notice;
M2-30, M3 OFO Lift Notice
Superseding OFO Notice Eff 1/31/2023
No
Colorado Interstate Gas Company, L.L.C. (CIG) Operational AlertWinter Weather Alert1/20/2023TBDLinkYes
Wyoming Interstate Company, L.L.C. (WIC)Operational AlertWinter Weather Alert1/20/2023TBDLinkYes
Southern Natural Gas Company (SNG)Flow OrderOperational Flow Order (Notice ID: 707709);
OFO Downgraded to Type 3 Level 1 OFO effective 1/24/2023 (Notice ID: 707715);
OFO Upgrade to Type 3 Level 2 effective 1/26/2023 (Notice ID: 707719);
Cancellation Notice (Notice ID: 707729)
1/23/20231/28/2023SNG Critical Notices;
OFO Notice;
OFO Downgrade Notice;
OFO Upgrade Notice;
Lift Notice
No
Southern Natural Gas Company (SNG)Flow OrderOperational Flow Order (Notice ID: 707710);
OFO Downgraded to Type 3 Level 1 OFO effective 1/24/2023 (Notice ID: 707714);
OFO Upgrade to Type 3 Level 2 effective 1/26/2023 (Notice ID: 707718);
Cancellation Notice (Notice ID: 707728)
1/23/20231/28/2023SNG Critical Notices;
OFO Notice;
OFO Downgrade Notice;
OFO Upgrade Notice;
Lift Notice
No
El Paso Natural Gas (EPNG) / Southwest Gas CorporationFlow OrderStrained Operating Condition (SOC)1/24/2023TBDOFO NoticeYes
DTEOperational AlertCold Weather Advisory1/25/20232/10/2023Weather AdvisoryYes
Black Hills Wyoming Gas, LLC - Casper DivisionOperational AlertCasper Cold Weather Advisory (Notice ID 29353)1/25/2023TBDCasper NoticesYes
Black Hills Wyoming Gas, LLC - GilletteOperational AlertCold Weather Advisory - Gillette (Notice ID 29354)1/25/2023TBDGillette NoticesYes
Black Hills Colorado GasOperational AlertCold Weather Advisory (Notice ID 29356)1/25/2023TBDBHE Colorado NoticesYes
ANROperational AlertWinter Weather Warning;
Phase 2 Cold Weather Extreme Condition effective gas day 1/29/2021 (issued 1/27/2023)
1/25/20232/7/2023 Weather Advisory;
Extreme Condition
Yes
Liberty / Transco Flow OrderOperational Flow Order1/26/20231/28/2023OFO Notice
OFO Termination
No
Transco Flow OrderOperational Flow Order (OFO) - Imbalance1/26/20231/28/2023OFO Notice;
OFO Termination
No
Liberty / SONATFlow OrderOperational Flow Order (OFO) for Short Imbalances1/26/2023TBDOFO NoticeYes
Public Service Company of Colorado (PSCo) / Xcel Energy CompanyFlow OrderUnder-Delivery Operational Flow Order (OFO)1/27/20232/1/2023OFO Notice;
Lift Notice
No
TIGT / NorthWestern EnergyOperational AlertSystem Wide Load Advisory Action1/27/2023TBDLoad AdvisoryYes
Wyoming Interstate Company, L.L.C., (WIC)Operational AlertWinter Weather Alert (Notice ID: 120998)1/27/2023TBDWeather AdvisoryYes
Colorado Interstate Gas Company, L.L.C. (CIG)Operational AlertWinter Weather Alert (Notice ID: 120997);
Update #1 (issued 1/26/2023; Notice ID: 120999)
1/27/2023TBDWeather Advisory;
Update #1
Yes
Madison Gas and ElectricOperational AlertHigh Flow Constraint- Warning1/27/2023TBDHFC WarningYes
Dominion EnergyFlow OrderBalancing Restriction1/28/20232/2/2023Balancing Restriction;
Lift Notice
No
Southern StarOperational AlertWinter Weather Warning;
Downgrade Notice - Winter Weather Watch (issued 1/27/2023)
1/28/20232/1/2023Winter Weather Warning;
Winter Weather Watch;
Termination Notice
No
Black Hills IA, NE & KS Gas Operational AlertCold Weather Advisory (Notice ID 29358)1/28/2023TBDBHE NoticesYes
Kansas Gas ServiceOperational AlertCritical Winter Weather Warning1/28/2023TBD Weather AdvisoryYes
Natural Gas Pipeline Company (NGPL)Operational AlertHourly Takes Advisory - Market Delivery Zone1/28/20232/6/2023Advisory Notice
Removal Notice
Yes
Alliant Energy - Wisconsin Power and Light CompanyOperational AlertHigh Flow Constraint Warning1/28/2023TBDHFC WarningYes
Alliant Energy - Interstate Power and Light CompanyOperational AlertHigh Flow Constraint Warning1/28/2023TBDHFC WarningYes
Northern Natural Gas Company (NNG)Operational AlertWeekend Outlook January 28-30, 20231/28/20231/30/2023Weekend OutlookNo
Northern Natural Gas Company (NNG)Operational AlertSOL1/28/20231/31/2023NNG Critical NoticesNo
Northwestern Energy (NWE)Operational AlertShort Critical Days1/28/20231/31/2023NWE NoticeNo
MidAmerican Energy CompanyOperational AlertSystem Notice - Warning Day1/28/2023TBDSystem Notice - Warning DayYes
Panhandle Eastern Pipe Line Company (PEPL)Operational AlertWeather Alert1/28/2023TBDWeather Alert;
Update #1
Yes
MoGas Pipeline LLCOperational AlertWeather Alert1/28/2023TBDWeather AlertYes
Colorado Springs UtilitiesFlow OrderG4T Restricted Delivery Day Event1/29/20232/2/2023RDD Notice
Lift Notice
No
Enable Midstream Partners (EMP Company 3300)Operational AlertCold Weather System Advisory1/28/20232/1/2023Cold Weather System AdvisoryNo
Enable Mississippi River Transmission, LLC (MRT)Operational AlertMainline High Utilization System Protection Warning (SPW) (Notice ID: 4460)1/29/2023TBDSPW Notice;
MRT Notices
Yes
Colorado Interstate Gas Company, L.L.C. (CIG) Flow OrderNotice of Strained Operating Condition (SOC) (Notice ID: 121001)1/30/20232/1/2023SOC Notice;
Cancellation Notice
No
Enable Gas Transmission (EGT)Operational AlertBalancing Alert (Notice ID: 5183)1/30/2023TBDEGT Notices;
Balancing Alert (5183)
Yes
Atmos Pipeline - Texas (APT)Operational AlertWinter Weather Warning1/30/20232/3/2023Winter Weather WarningNo
Texas Gas Service (TGS)Operational AlertNotice of Severe Weather Conditions1/30/20232/2/2023NoticeNo
Texas Eastern Transmission (TE)Flow OrderOperational Flow Order (OFO) - Updated 1/30/20231/31/2023TBDOFO Notice;
Updated OFO Notice
Yes
Northern Natural Gas Company (NNG)Operational AlertSOL1/31/20232/3/2023NNG Critical NoticesNo
Transco Flow OrderOperational Flow Order (OFO) - Imbalance;
Terminated 1/31/2023
1/31/20231/31/2023OFO Notice;
OFO Termination
No
East Tennessee Natural Gas (ETNG)Flow OrderBalancing Alert Operational Flow Order (OFO)1/31/2023TBDOFO NoticeYes
East Tennessee Natural Gas (ETNG)Flow OrderMaximum Allowable Delivery (MAD) Service1/31/2023TBDMAD NoticeYes
Enable Gas Transmission (EGT)Flow OrderOperational Flow Order (OFO) (Notice ID: 5184);
Revised OFO (issued 2/1/2023 - Notice ID: 5188);
OFO Terminated (issued 2/2/2023 - Notice ID 5190)
1/31/20232/3/2023EGT Notices;
OFO (5184);
Revised OFO (5188)
OFO Termination
Yes
Black Hills / Kansas Gas Utility Company, LLC (KGU)Operational AlertKansas - Operational Alert1/31/2023TBDOperational AlertYes
Transco Flow OrderOperational Flow Order (OFO) - Imbalance2/3/2023TBDOFO NoticeYes
Liberty / TranscoFlow OrderOperational Flow Order (OFO) - Short Imbalances2/3/2023TBDOFO NoticeYes
Columbia Gas Transmission, LLC (TCO)Flow OrderCritical Constraint - Transport Critical Day2/3/2023TBDCritical Constraint NoticeYes
Tennessee Gas Pipeline (TGP)Flow OrderOperational Flow Order (OFO) - Daily Critical Day (Notice ID: 385800);
Downgrade Notice (Notice ID:385812);
Downgrade Notice (Notice ID:385813);
2/3/2023TBDOFO Notice;
OFO Downgrade Notice;
OFO Downgrade Notice
Yes
Southern Natural Gas Company (SNG)Flow OrderOperational Flow Order (OFO) - Type 3 Level 1 (Notice ID: 707746)2/3/2023TBDOFO NoticeYes
Liberty / SONATFlow OrderOperational Flow Order (OFO) - Short Imbalances2/3/2023TBDOFO NoticeYes
Duke EnergyFlow OrderOperational Flow Order (OFO) - Cold OFO2/3/20232/5/2023Cold OFO NoticeYes
TranscoFlow OrderOperational Flow Order (OFO) - Imbalance2/6/2023TBDOFO NoticeNo

Alerts previously listed that have now expired have been removed from this table. As new alerts are identified, the table will be updated with that information.

UPDATE 1/27/23: Notice of Uncharacteristic Natural Gas Market Pricing in Western US

Elevated West Region Natural Gas Market Prices

1/27/2023

As previously communicated, over the last few months uncharacteristically high natural gas market prices, in some cases many multiples above average, and increased market volatility have been impacting the Western region of the United States and may continue to do so for a period of time. These market dynamics can largely be attributed to several fundamental supply/demand market factors impacting virtually all market participants in this region.

To help our customers make the best decisions about their natural gas supply needs, we provide some additional insights below into the market dynamics that are contributing to this elevated price environment.

What is driving the elevated prices and market volatility in this region?

  • Regional supply/demand market fundamentals coupled with impacts of winter weather have been a primary driving force.
  • Supply:
    • Historically low natural gas storage levels – currently Pacific Region natural gas storage levels are over 32% below the five-year average for the region, putting additional pressure on already strained pipeline infrastructure.
    • Insufficient natural gas storage capacity in the region to meet demand.
    • Reduced pipeline capacity due to maintenance activities further limiting the ability of supply to reach demand centers.
    • Regional natural gas production, while increasing, remains insufficient to meet elevated demand in the short-term.
  • Demand:
    • Competing high priced markets led by California, putting upward pressure on regional pricing.
    • Winter weather has continued to push demand upwards as cold weather drives demand for power and heating.
    • Increased consumption of natural gas for power generation in California
      • Cold and dry weather in the Pacific NW resulted in reduced hydroelectric power exports to California.
      • Simultaneously, wetter- and colder-than-normal temperatures in California reduced availability of renewable power supply resulting in increased reliance on natural gas fired power generation.

Combined, the above factors have played a significant role in driving prices and price volatility higher than previously experienced in the region.

What can you do?

  • Review your operational needs so that you can make informed decisions based on how these market conditions may affect your business. Note: If you plan to make any significant changes to your usage, please inform your account representative immediately.
  • Reach out to your account representative to discuss what options may be available to you to mitigate impacts of the current elevated price environment – our team is here to help.

We recognize that many customers may be receiving invoices significantly higher than normal. Our goal is to provide active and ongoing communications so that customers understand the underlying market forces driving these increases and to continue to work closely with you to find the best energy solutions for your needs.

We appreciate your business and thank you for your attention to this important matter.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.
Winter Weather Advisory (1/25/23)

Winter Weather Advisory

1/25/2023

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving in beginning on or around Saturday, January 28th, 2023, including large parts of the Northwest, Rockies, and Central United States.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

If you plan to make any significant operational changes, including meaningful alterations to your usage, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.
Winter Weather Advisory Update (1/17/23)

Winter Weather Advisory

1/17/2023

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving in beginning Tuesday, January 17th, 2023, including large parts of the Northwest and Rockies. Also note that Colorado Interstate Gas Company (CIG) has issued a weather alert stating in part:

“Due to the winter weather, specifically the potential of heavy accumulations of snow and possible power outages, beginning Tuesday, January 17, 2023, Colorado Interstate Gas Company, L.L.C. (CIG) is anticipating an increase in demand on its system which will limit its ability to manage imbalances associated with supply shortfalls. Therefore, when necessary to minimize imbalances and protect system integrity, underperformance caps will be placed on nonperforming receipt points effective the next available nomination cycle until further notice.”

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

Customers can limit their exposure to high daily prices by staying close to their contract volume. If you plan to make any significant operational changes, including meaningful alterations to your usage compared to your First of Month (FOM) nominations, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.
Winter Weather Advisory Update (12/28/22)

Winter Weather Advisory Update

12/28/2022

Now that extreme winter weather conditions have subsided in much of the country and operating conditions are largely returning to normal, we encourage you to review the current status of operational alerts and orders in your area.

To get the most up-to-date information, we recommend contacting your Transporter directly. In addition, notices and other advisories are typically made available online on the Critical Notices page of our website at https://symmetryenergy.com/notices/, which is updated periodically.

Symmetry appreciates your understanding and cooperation during this challenging winter weather event.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Winter Weather Advisory (12/19/22)

Winter Weather Advisory

12/19/2022

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving across large portions of the United States over the next two weeks.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

Customers can limit their exposure to high daily prices by staying close to their contract volume. If you plan to make any significant operational changes, including meaningful alterations to your usage compared to your First of Month (FOM) nominations, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

*Keeping your contact information up to date is the best way to ensure you receive important notices and other relevant account updates and information. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Winter Weather Advisory (12/13/22)

Winter Weather Advisory

12/13/2022

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving in over the next two weeks, including large parts of the Northwest, Rockies, and Central United States.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

Customers can limit their exposure to high daily prices by staying close to their contract volume. If you plan to make any significant operational changes, including meaningful alterations to your usage compared to your First of Month (FOM) nominations, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

*Keeping your contact information up to date is the best way to ensure you receive important notices and other relevant account updates and information. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Market Notice: UPDATE Uncharacteristic Natural Gas Market Pricing in Western US (12/12/22)

UPDATE 12/12/22: Notice of Uncharacteristic Natural Gas Market Pricing in Western US

12/12/2022

Following up on our communication of December 9, 2022, regarding uncharacteristically high natural gas market prices in the Western region of the United States. High prices have continued with NWPL currently trading at $38 and SOCAL trading at $44.

If you make any operational changes based on these high prices, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

This notice is to ensure our customers are aware of the elevated pricing environment so that they can make informed decisions.

Factors potentially impacting natural gas prices may include ongoing and incidental maintenance, pipeline outages, production activities, as well as winter weather, among others.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative.

*Keeping your contact information up to date is the best way to ensure you receive important notices and other relevant account updates and information. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Market Notice: Uncharacteristic Natural Gas Market Pricing in Western US (12/8/22)

Notice of Uncharacteristic Natural Gas Market Pricing in Western US

12/8/2022

We are observing uncharacteristically high natural gas market prices in the Western region of the United States. For example, NWPL is currently trading at $30 with First of the Month (FOM) pricing at $11.00. Similarly, SOCAL is also trading at $30 with FOM pricing at $13.75.

This notice is to ensure our customers are aware of the elevated pricing environment so that they can make informed decisions.

Factors potentially impacting natural gas prices may include ongoing and incidental maintenance, pipeline outages, production activities, as well as winter weather, among others.

Please be on the lookout for any further notices* from Symmetry as well as your other service providers.

*Keeping your contact information up to date is the best way to ensure you receive important notices and other relevant account updates and information. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

RRC Notice: Winter Weather Outlook (11/22/22)

On November 22, 2022, the Railroad Commission of Texas (RRC) issued the following notice:

###

Notice to Oil & Gas and Pipeline Operators: Winter Weather Outlook

The National Weather Service is predicting chances of snow in parts of the Midland-Odessa and Panhandle regions late Thursday into Friday.

While there is still some uncertainty about the extent of the wintry precipitation, the Railroad Commission of Texas (RRC) advises all operators under the RRC’s jurisdiction in areas of potential impact to take the following actions:

To view the full notice, visit the RRC website at https://rrc.texas.gov/media/0v0ddnld/nto_cid-winter-weather-forecast_11-22-2022.pdf.

To view critical infrastructure information, visit the the Railroad Commission of Texas website.

###