Critical Notices

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving across large portions of the United States, including the Northwest and Rockies this week.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

If you plan to make any significant operational changes, including meaningful alterations to your usage, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving across large portions of the United States, including the Northwest, Rockies, and Midwest regions, over this coming week.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

If you plan to make any significant operational changes, including meaningful alterations to your usage, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

As previously communicated, over the last few months uncharacteristically high natural gas market prices, in some cases many multiples above average, and increased market volatility have been impacting the Western region of the United States and may continue to do so for a period of time. These market dynamics can largely be attributed to several fundamental supply/demand market factors impacting virtually all market participants in this region.

To help our customers make the best decisions about their natural gas supply needs, we provide some additional insights below into the market dynamics that are contributing to this elevated price environment.

What is driving the elevated prices and market volatility in this region?

• Regional supply/demand market fundamentals coupled with impacts of winter weather have been a primary driving force.
• Supply:
  • Historically low natural gas storage levels – currently Pacific Region natural gas storage levels are over 32% below the five-year average for the region, putting additional pressure on already strained pipeline infrastructure.
  • Insufficient natural gas storage capacity in the region to meet demand.
  • Reduced pipeline capacity due to maintenance activities further limiting the ability of supply to reach demand centers.
  • Regional natural gas production, while increasing, remains insufficient to meet elevated demand in the short-term.
• Demand:
  • Competing high priced markets led by California, putting upward pressure on regional pricing.
  • Winter weather has continued to push demand upwards as cold weather drives demand for power and heating.
  • Increased consumption of natural gas for power generation in California
    • Cold and dry weather in the Pacific NW resulted in reduced hydroelectric power exports to California.
    • Simultaneously, wetter- and colder-than-normal temperatures in California reduced availability of renewable power supply resulting in increased reliance on natural gas fired power generation.

Combined, the above factors have played a significant role in driving prices and price volatility higher than previously experienced in the region.

What can you do?

• Review your operational needs so that you can make informed decisions based on how these market conditions may affect your business. Note: If you plan to make any significant changes to your usage, please inform your account representative immediately.
• Reach out to your account representative to discuss what options may be available to you to mitigate impacts of the current elevated price environment – our team is here to help.

We recognize that many customers may be receiving invoices significantly higher than normal. Our goal is to provide active and ongoing communications so that customers understand the underlying market forces driving these increases and to continue to work closely with you to find the best energy solutions for your needs.

We appreciate your business and thank you for your attention to this important matter.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving in beginning on or around Saturday, January 28th, 2023, including large parts of the Northwest, Rockies, and Central United States.

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

If you plan to make any significant operational changes, including meaningful alterations to your usage, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.

Please be advised, weather forecasters are predicting colder temperatures and more significant winter weather moving in beginning Tuesday, January 17th, 2023, including large parts of the Northwest and Rockies. Also note that Colorado Interstate Gas Company (CIG) has issued a weather alert stating in part:

“Due to the winter weather, specifically the potential of heavy accumulations of snow and possible power outages, beginning Tuesday, January 17, 2023, Colorado Interstate Gas Company, L.L.C. (CIG) is anticipating an increase in demand on its system which will limit its ability to manage imbalances associated with supply shortfalls. Therefore, when necessary to minimize imbalances and protect system integrity, underperformance caps will be placed on nonperforming receipt points effective the next available nomination cycle until further notice.”

Winter weather events can affect both demand and supply, putting pressure on natural gas infrastructure and consumption; as such, we strongly encourage all customers to closely monitor the situation in their area and to take any necessary precautions as they deem appropriate.

Customers can limit their exposure to high daily prices by staying close to their contract volume. If you plan to make any significant operational changes, including meaningful alterations to your usage compared to your First of Month (FOM) nominations, please let your sales representative know immediately. Both expected and unexpected operational changes impact Symmetry and its customers during times of high-price volatility.

Please be on the lookout for any further notices from Symmetry* as well as your other service providers.

If you have further questions, please feel free to reach out to your sales representative directly.

Reminder: Keeping your contact information with Symmetry updated is the best way to ensure you receive important notices and other relevant account updates and information from Symmetry. If you have not reviewed your contact information recently, please do so today by logging in to your customer account online at the Symmetry Customer Portal.